Overview
NasRadius includes an SMS notification system to keep customers informed about:- Payment confirmations
- Voucher assignments
- Low balance reminders
- Expiry notifications
Key Features
Send Notifications
Send SMS messages to individual customers
Notification History
View all sent notifications and their status
SMS Providers
NasRadius supports multiple SMS providers:| Provider | Description |
|---|---|
| AfricasTalking | Popular African SMS gateway |
| CelcomAfrica | East African SMS provider |
| MobiTech | SMS provider with sender name support |
Configure your SMS provider in Settings → SMS Settings before sending notifications.
Notification Types
| Type | Trigger | Description |
|---|---|---|
| Payment | Payment received | Confirms payment received |
| Voucher | Voucher assigned | Notifies plan activation |
| Balance | Low balance | Reminder to top up |
| Expiry | Voucher expiring | Warns of upcoming expiry |
Notification Flow
Best Practices
- Keep messages concise (SMS character limits)
- Include relevant details (amount, plan, expiry)
- Configure balance reminders appropriately
- Monitor delivery status for failures