Overview
Balance Reminders automatically notify customers when their account balance is low.Configuration
| Setting | Description |
|---|---|
| Reminder Interval | Days between reminder SMS |
Setting the Interval
1
Click Edit Interval
Click the Edit Interval button
2
Enter Days
Type the number of days between reminders
3
Save
Click Save Interval
How It Works
Recommended Intervals
| Scenario | Interval |
|---|---|
| Frequent top-ups | 3-5 days |
| Weekly top-ups | 7 days |
| Monthly | 14-30 days |
Best Practices
- Don’t set too short (avoid spam)
- Match customer usage patterns
- Combine with expiry notifications
- Include top-up instructions in SMS