Overview
The Transactions page provides a complete log of all payment transactions, including both successful and pending payments.Accessing Transactions
Click Transactions in the sidebar navigation.Transaction List
| Column | Description |
|---|---|
| # | Row number |
| Customer | Account number |
| Code | Transaction code |
| Phone | Payer’s phone |
| Amount | Transaction amount |
| Status | Payment status |
| Date | Transaction timestamp |
Transaction Statuses
| Status | Meaning |
|---|---|
| Completed | Successfully processed |
| Pending | Awaiting confirmation |
| Failed | Transaction failed |
| Cancelled | User cancelled |
Searching Transactions
Search by:- Customer Account Number
- Transaction Code
- Phone Number
- Amount
Use Cases
Reconciliation
Match transactions with bank statements
Support
Look up customer payment queries
Reporting
Generate payment reports
Auditing
Review payment history
Best Practices
- Keep transaction records for accounting purposes
- Reference transaction codes when handling disputes
- Monitor for failed transactions that need retry